2017”N08ŒŽ13“ú

•½¬‚Q‚W”N“xHŠú Šî–{î•ñ‹ZpŽÒŽŽŒ±–â‘è –â‚U‚R

–â‚U‚R
Šé‹ÆŠˆ“®‚É‚¨‚¯‚éBPM (Business Process Management) ‚Ì–Ú“I‚Í‚Ç‚ê‚©B

@ƒA@‹Æ–±ƒvƒƒZƒX‚ÌŒp‘±“I‚ȉü‘P
@ƒC@Œo‰cŽ‘Œ¹‚Ì—LŒøŠˆ—p
@ƒE@ŒÚ‹qî•ñ‚ÌŠÇ—A•ªÍ
@ƒG@î•ñŽ‘Œ¹‚Ì•ªÍA—LŒøŠˆ—p



y³‰ðz@ƒA

BPM (Business Process Management) ‚́AŠé‹Æ‚̃rƒWƒlƒXƒvƒƒZƒX‚ð
•ªÍ‚µAIT‚ðŠˆ—p‚µ‚È‚ª‚ç‹Æ–±ƒvƒƒZƒX‚ðŒp‘±“I‚ɉü‘P‚µ‚Ä‚¢‚­‚±‚Æ‚Å‚ ‚éB

ƒE‚ÍCRM‚É‹ß‚¢B
CRM (Customer Relationship Management) ‚́AŒÚ‹q‚ƗǍD‚È
ŠÖŒW‚ð’z‚«AŒÚ‹q–ž‘«“x‚ðŒüã‚³‚¹‚邱‚ƂŁA”„ã‚âŽû‰v‚ðŒüã
‚³‚¹‚éŒo‰cŠÇ—Žè–@‚Å‚ ‚éB

EXCEL ‚u‚a‚`‚Ì‚²‘Š’k‚È‚ç@ƒtƒ@[ƒXƒgƒ}ƒNƒ@‚Ö



ƒ^ƒOFBPM
posted by ƒtƒ@[ƒXƒgƒ}ƒNƒ at 07:37| Comment(0) | H28HŠî–{î•ñ‹ZpŽÒ
‚±‚Ì‹LŽ–‚ւ̃Rƒƒ“ƒg
ƒRƒƒ“ƒg‚ð‘‚­
‚¨–¼‘O:

ƒ[ƒ‹ƒAƒhƒŒƒX:

ƒz[ƒ€ƒy[ƒWƒAƒhƒŒƒX:

ƒRƒƒ“ƒg: